- What is Ralfi?
- Ralfi is an AI platform for insurance brokers that handles the groundwork behind renewals, client follow-ups, quotes, certificates of insurance (COIs) and carrier requests — renewal and follow-up software that keeps a brokerage on top of everything, so brokers can focus on client relationships.
- What does Ralfi help insurance brokers with?
- Ralfi chases renewals, client follow-ups, insurance quotes, certificates of insurance, and carrier and underwriter requests — plus the day-to-day tasks behind them. The repeat admin and chasing that normally lives in inboxes and spreadsheets becomes one prioritized worklist.
- Does Ralfi replace my agency management system (AMS) or CRM?
- No. Ralfi works alongside your AMS or CRM and inside the tools your team already uses. It focuses on the chasing and deadline-tracking those systems don't do well — renewals worked early, follow-ups completed, and certificates and carrier requests closed out.
- How does Ralfi handle certificates of insurance (COIs)?
- Ralfi tracks each certificate from request to issue, flags requests missing coverage, wording, endorsements or additional-insured details, follows up on outstanding COI requests, and surfaces certificates about to expire.
- Is Ralfi secure?
- Yes. Ralfi is built for brokerages handling sensitive client, policy and communication data, with enterprise-grade security across the workflow.
- Who is Ralfi for?
- Ralfi is built for commercial and retail insurance brokers, account managers and CSRs, and brokerage operations teams — anyone responsible for making sure renewals, follow-ups, quotes, certificates and carrier requests get done on time.